Refunds and cancellations in seconds
Customers ask in the chat. Their identity is verified, the payment is found, and the refund or cancellation is made at once — inside your policy.
Your policy decides, step by step
Publish your rules once. Every request goes through them in order, and every decision keeps the policy version and the facts it was made on.
Fraud warnings and disputes, handled
Early fraud warnings are refunded before they turn into disputes, and the evidence for a dispute is prepared and filed for you.
Your team steps in when it matters
Anything outside your policy goes to your team with the whole conversation — in the panel, your helpdesk or your webhook.
See how your payments perform
Authorization rates, declines and fraud warnings by country, card and issuer, with an alert when something changes.